Privacy Policy

Information We Collect

We collect information that you voluntarily provide when requesting a quotation, contacting our team, subscribing to updates, or discussing a project.

• Name, company, job title, country, email address, and telephone number
• Product requirements, project specifications, messages, and uploaded supporting information
• Basic technical data such as browser type, device type, IP address, and website activity

How We Use Information

• Respond to inquiries and prepare product selections, quotations, and technical proposals
• Provide after-sales support and communicate about active projects
• Improve website performance, product documentation, and customer service
• Meet legal, security, fraud-prevention, and record-keeping requirements

Sharing and Retention

We do not sell personal information. Information may be shared with authorized employees, service providers, logistics partners, certification partners, or professional advisers only when needed to handle an inquiry, deliver a project, operate the website, or comply with law.

We retain information only for as long as reasonably necessary for the purpose collected, contractual records, dispute handling, and applicable legal obligations.

Security and International Processing

We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure. As an international B2B supplier, we may process information in China and in countries where our customers or service providers operate.

Your Choices

You may request access, correction, deletion, or restriction of your personal information, subject to applicable law and legitimate business record requirements. You may also unsubscribe from non-essential marketing messages at any time.